Refund policy

Last Updated: June 2026

At Korbmayer, we want every customer to shop with confidence. If you are not fully satisfied with your purchase, we offer a straightforward and transparent return process.

30-Day Free Return Policy

We proudly offer free returns within 30 days from the date your order is delivered.

If you are not completely satisfied with your purchase, you may request a return within the 30-day return period.

Return Eligibility

To qualify for a return:

  • The return request must be submitted within 30 days of delivery.
  • Proof of purchase may be required.
  • The product must meet our return requirements.
  • The item must not show signs of misuse, intentional damage, or unauthorized modifications.

How to Request a Return

To initiate a return, please contact our support team.

Email: suppoert@Korbmayer.shop

Please include:

  • Full name
  • Order number
  • Reason for return
  • Photos if applicable

Our support team will review your request and provide further instructions.

Free Return Shipping

Eligible returns submitted within the 30-day return window qualify for free return shipping.

No return shipping charges will apply to approved returns.

Refund Process

After the returned item has been received and inspected, your refund will be issued to the original payment method used during checkout.

Refund Timeline

Full refunds are typically processed within 5–10 business days.

Please note that banks and payment providers may require additional time before the refunded amount appears in your account.

Damaged, Defective, or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us immediately.

To assist with the investigation, we may request:

  • Order number
  • Description of the issue
  • Photographs showing the problem

We will work quickly to provide an appropriate solution, including a replacement or refund where applicable.

Late Refunds

If you have not received your refund after 10 business days:

  1. Verify your bank account.
  2. Contact your payment provider.
  3. Contact your financial institution.

If you still require assistance, please contact our customer support team.