FAQ
How long does order processing take?
Orders are processed within 1–2 business days after payment confirmation.
How long does shipping take?
Orders delivered within Germany generally arrive within 3–5 business days.
Do you offer free returns?
Yes. We offer free returns within 30 days of delivery.
How long does a refund take?
Approved refunds are typically completed within 5–10 business days.
How do I start a return?
Simply email suppoert@Korbmayer.shop with your order information and reason for return.
How can I contact customer support?
Email: suppoert@Korbmayer.shop
Phone: +49 711 229810
Are payments secure?
Yes. All transactions are protected using secure encrypted payment processing systems.
Can I cancel my order?
Please contact us as soon as possible. If your order has not entered processing, we will do our best to accommodate your cancellation request.
Where is Korbmayer located?
Schulstraße 2
70173 Stuttgart
Germany
How quickly do you respond to customer inquiries?
We typically respond within 24–48 business hours during our normal customer support hours.